Sales • Servicing • Replacement Filters • Ongoing Support
Water Filtration Sales, Servicing & Support Across Australia
Buying a water filtration system is only the beginning. Regular filter replacement, servicing, maintenance and access to reliable support can all help keep your system working as intended for years to come.
Call 24/7 Help Line – 1800 886 819 Contact Awesome WaterMore Than Just Water Filtration Sales
At Awesome Water, we don't just sell water filtration products. We help customers find the right solution for their needs and provide ongoing support after the purchase, including replacement filters, servicing, maintenance and practical advice.
Our range covers everything from water coolers and under-sink filtration through to whole house filtration, benchtop purifiers, Soda Tap systems, replacement filters and accessories.
Whether you're buying your first filtration system or looking after equipment that has been installed for years, our aim is to make ongoing water filtration care easier.
Help When You Need It
Awesome Water 24/7 Help Line
Having trouble with your water cooler or filtration system? Call our 24/7 Help Line on 1800 886 819.
Sometimes a problem that appears complicated can be diagnosed or resolved with the right advice. Our team can help you identify the next step and, where appropriate, guide you through basic troubleshooting.
Need Help Now?
Speak with the Awesome Water team for sales, servicing, replacement filters or troubleshooting support.
Call 1800 886 819Troubleshooting & Support
Awesome Water Help Line & Repair Manual
We have developed the Awesome Water Help Line & Repair Manual to bring together practical troubleshooting information and instructional videos for common water cooler and filtration issues.
The manual includes information covering:
- Water cooler leaks and float valve problems
- Cleaning and maintaining water coolers
- Changing Awesome Water filters
- Water cooler setup and unboxing
- Freezing and temperature issues
- Tap and water-flow problems
- General troubleshooting and maintenance information
Already Own a Filtration System?
It Doesn't Have to Be an Awesome Water System
If your existing water filtration equipment was supplied by another company, we may still be able to help with servicing, maintenance and replacement filters.
Depending on the system, its compatibility and your location, our team may be able to assist with replacement cartridges, filter changes, ongoing servicing and general maintenance advice.
This is particularly useful if you've moved into a property with an existing filtration system, can no longer contact the original supplier or simply want a reliable source for future filters and servicing.
Contact us with the make and model of your system — or send us clear photos of the filtration unit and existing cartridges — and we can help investigate suitable replacement options.
Ongoing Water Filtration Care
Servicing, Maintenance & Replacement Filters
Water filtration equipment shouldn't simply be installed and forgotten. Filters and cartridges require replacement over time, while some systems benefit from scheduled servicing, cleaning and sanitisation.
Depending on the type of system and location, Awesome Water can assist with:
Filters and cartridges for a wide range of filtration applications.
Maintenance, sanitisation and troubleshooting support.
Replacement cartridges and servicing options.
Filter replacement, servicing and ongoing maintenance.
Selected spare parts and accessories for ongoing system care.
Practical assistance when your filtration system isn't working as expected.
Find the Right Solution
Water Filtration Products to Suit Different Needs
There is no one-size-fits-all water filtration solution. A household wanting filtered drinking water from one kitchen tap has very different requirements from a workplace wanting chilled drinking water or a homeowner wanting filtration throughout the property.
Water Coolers
Practical hydration solutions for homes, offices and workplaces.
Under-Sink Filtration
Convenient filtered drinking water directly from the kitchen.
Whole House Filtration
Filtration for water entering the property and flowing throughout the home.
Benchtop Filtration
Practical filtration options without a full under-sink installation.
Soda Tap Systems
Premium kitchen hydration systems with filtered, chilled and sparkling options.
Replacement Filters
Ongoing replacement options for a wide variety of filtration systems.
Our approach is simple: understand what you actually need and help you find the most practical solution rather than simply recommending the most expensive system.
Australia-Wide Support
Awesome Water Across Australia
Awesome Water supports residential and commercial customers around Australia, with Australia-wide shipping available across our extensive range of filtration products, replacement filters and accessories.
Explore information and water filtration advice relevant to your area:
Our physical Sydney showroom is located in Kirrawee. Other location pages provide location-relevant product information, buying advice and Australia-wide ordering options. Servicing availability may vary by location, so please contact us to discuss your requirements.
Looking After Our Customers
Here for the Sale — and What Comes Afterwards
A good water filtration supplier shouldn't disappear once the product has been sold.
At Awesome Water, we believe ongoing customer support matters. That means helping with replacement filters, maintenance, servicing, troubleshooting, spare parts and practical advice throughout the life of your filtration system.
Whether you're looking for a new water filtration solution, trying to identify a replacement filter, maintaining an existing system or dealing with a water cooler that isn't working as expected, our team is here to help.
Sales • Servicing • Support
Need Help With Your Water Filtration System?
Talk to Awesome Water about new filtration systems, servicing, replacement filters, maintenance or troubleshooting.
Call 1800 886 819 Contact Us Repair Manual